Privacy Policy

At Natural Way, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide through our website, [www.naturalway.co] (the “Website”). This policy applies only to information collected through the Website and not to information collected offline or through other means.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us through our Contact Us form. The types of personal information collected may include:

  • Full Name
  • Email Address
  • Phone Number
  • Any other information you choose to provide in the message field

We do not collect any payment information, browsing data, or personally identifiable information automatically through cookies or tracking scripts.

2. How We Use Your Information

The personal information you submit via the Contact Us form is used solely for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve our services based on the feedback you provide
  • To communicate with you if follow-up is necessary based on your request

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

3. Data Sharing and Disclosure

We may disclose your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted service providers who assist in website hosting, maintenance, or customer service, under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal processes, such as a court order or subpoena.
  • Protection of Rights: We may disclose information when we believe in good faith that it is necessary to protect the rights, property, or safety of Natural Way, our users, or others.

4. Data Retention

We retain personal information collected through the Contact Us form only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.

If you wish to have your information deleted from our records, please email us at info@naturalway.co and we will honor your request promptly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure website hosting with SSL encryption
  • Access controls and authentication mechanisms
  • Regular updates to our security protocols

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to correct or update inaccurate information
  • The right to request deletion of your data
  • The right to object to or restrict certain types of data processing

To exercise any of these rights, please contact us at info@naturalway.co.

7. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us via:

📧 Email: info@naturalway.co
📞 Phone: +971 4 3467930